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Editor Can't Login to Forum


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#1 dhigbee

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Posted 10 November 2010 - 07:49 AM

I was reinstated as editor a couple weeks ago.  I can login to my dashboard and make edits, but I'm unable to login to the editor forums.  It won't accept my login credentials.  Any suggestions on who to contact?  I emailed feedback to staff and it bounced back to me.  Thanks!

Dana

#2 jensarentoft

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Posted 10 November 2010 - 12:51 PM

I will try to fix it. I have sent a message to you.

#3 dhigbee

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Posted 10 November 2010 - 02:02 PM

View Postjensarentoft, on 10 November 2010 - 12:51 PM, said:

I will try to fix it. I have sent a message to you.
Thanks so much.  No access to forum yet, but I am hopeful.

Dana

#4 jensarentoft

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Posted 10 November 2010 - 02:54 PM

It should work after 6 hours.  :)

Edited by jensarentoft, 10 November 2010 - 03:25 PM.


#5 cls

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Posted 21 December 2010 - 05:50 PM

I was NOT reinstated but I'm also unable to login to the editor forums for several weeks now.
Message is "You have specified an incorrect or inactive username, or an invalid password.".
Can anybody check this please?

Thanks :)

#6 photofox

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Posted 21 December 2010 - 06:06 PM

Hi cls,

I think I've fixed the problem - you should be able to access the forum again in around 8 hrs.

DMOZ Admin photofox


#7 cls

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Posted 28 December 2010 - 07:03 AM

Yes, works again. Thank you :)

#8 stanleyk

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Posted 30 December 2010 - 05:24 AM

Hello everyone.

I have the very same problem as cls did. I have been approved as an editor just today and after I logged in I tried to view the forum as recommended. Nevertheless, I am asked for my credentials and I am not able to login (I get the same message as cls: "You have specified an incorrect or inactive username, or an invalid password.")
I tried to view the list of meta-editors at http://editors.dmoz....oc/editall.html, but all I get is the 404 NOT FOUND Error. I also tried to send a feedback to staff@dmoz.org, but it also returned back to me as undeliverable.

Hope someone here will know how to help me.

Thanks a lot!

#9 jimnoble

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Posted 30 December 2010 - 07:32 AM

@stanleyk: It can take a day for news of your existence to propagate around all our servers. Please try again tomorrow and let us know if there's still a problem.


I prefer to answer questions in the forum and ignore uninvited PMs from non-editors.

#10 stanleyk

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Posted 30 December 2010 - 10:24 AM

Thanks a lot for the reply, jimnoble. Now it works!
Nevertheless, there are two errors remaining - one with the list of meta-editors and the second with the undeliverable e-mails for staff@dmoz.org. Don't know if someone capable of fixing those reads this, but may be.

#11 photofox

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Posted 30 December 2010 - 12:37 PM

Hi stanleyk,

The URL you are using for the list of meta editors is out of date. The new URL can be found by accessing the list from your editor dashboard. AOL are aware of the staff@dmoz.org email problem.

Thanks for letting us know about these problems and I'm glad you can now login to the forums. :)

DMOZ Admin photofox


#12 ikw

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Posted 31 December 2010 - 07:10 AM

I'm also unable to login to the editor forums for several days.
Message is "You have specified an incorrect or inactive username, or an invalid password.".
Can anybody check this please?

Thank you

#13 jimnoble

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Posted 31 December 2010 - 08:20 AM

I've taken my large boots to the system's head in the hopes of teaching it a lesson. If you still have no access this time tomorrow, please let us know.


I prefer to answer questions in the forum and ignore uninvited PMs from non-editors.

#14 ikw

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Posted 31 December 2010 - 12:57 PM

It works now, thank you so much jimnoble.

#15 mokoko

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Posted 01 January 2011 - 08:08 AM

That's topic;
Group of Editors should be named "Editor"

#16 photofox

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Posted 01 January 2011 - 01:37 PM

Hi mokoko,

I don't understand what you are asking/saying?

DMOZ Admin photofox


#17 sparrk

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Posted 03 January 2011 - 06:02 AM

Hi,

same problem for me as cls stated above.

No access to the internal forum :-(

#18 jimnoble

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Posted 03 January 2011 - 07:31 AM

I've poked the system and you should have forum access by this time tomorrow. Please let us know how you get on.


I prefer to answer questions in the forum and ignore uninvited PMs from non-editors.

#19 sparrk

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Posted 07 January 2011 - 05:46 AM

View Postjimnoble, on 03 January 2011 - 07:31 AM, said:

I've poked the system and you should have forum access by this time tomorrow. Please let us know how you get on.
Hmm
Still the same

Quote

You have specified an incorrect or inactive username, or an invalid password.


#20 photofox

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Posted 07 January 2011 - 02:51 PM

Hi sparrk,

I've tried the fix one more time. You should be able to login to the forums in approx 8 hours. Please let us know if it's still not working.

DMOZ Admin photofox





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